Referral and Patient Management

Brisbane North PHN works with local hospital and health services, GPs, specialists and allied health providers to make navigating the health system easier.

Our aim is to improve patient care and hospital efficiency. We’re achieving this through joint planning with hospital and health services, consultation with hospital and aged care groups and clinical pathways, and electronic referrals.

Metro North Central Patient Intake Unit (CPIU)

CPIU is your single access point to Metro North Outpatient Services. A team of Administration and Clinical Nursing staff are available via the telephone hotline: 1300 364 938 8:00am – 4:30pm Monday – Friday.

CPIU does not accept referrals to the following services:

Mental Health & Oral Health
Rapid Access
Children’s Health Queensland
Child Development Access Service
Neonatology referrals
Emergency Department, Virtual ED and Virtual Ward
Anaesthetic Clinics
RADAR & GRACE
Release of Information (ROI)

Choose the healthcare option that is right for your patients

In addition to hospital emergency departments, patients can access healthcare advice and treatment close to home, or even without leaving the house! Metro North Health have created a website: all roads lead to care, to assist patients in navigating their healthcare options.

Metro North Health Central Patient Intake Unit (CPIU)