About Us
The Practice Support website joins a dedicated email and phone line, networking events and the Practice Link publication to further enhance our high-quality support of general practices in our region.
Our Primary Care Team and Practice Support
Our Support Coordination Engagement Officer is here to help answer your questions via our Practice Support phone number and email.
If you require extended support, we’ll connect you with the relevant team member who is experienced in your area of need.
Email: via the contact us page
Phone: 07 3490 3495
The Practice Support phone line operates Monday to Friday from 8.00 am to 4.00 pm and is only to be used by GPs and general practice staff.
Brisbane North PHN offers a range of programs and services for general practice, allied health professionals and pharmacists to enhance the quality and timeliness of care, and build your capacity to provide quality care.
For more information on how Brisbane North PHN can support you please visit our main website www.brisbanenorthphn.org.au or view our micro video Welcome to Brisbane North PHN and the Primary Care Team.
Support areas
The Primary Care Team is available to support you and your practice in the following areas:
- digital health—assist practices in the implementation and meaningful use of digital health systems e.g. My health Record, GP Smart Referrals, ePrescribing and PRODA
- continuous quality improvement—provide advice, resources, project opportunities and clinical tools to drive continuous quality improvement activities in general practice, while also supporting PIP QI
- COVID-19 response—support general practices to respond to COVID-19, facilitate the flow of COVID-19 related information and coordinate the COVID-19 vaccine program
- primary care reform—support practices to prepare for and implement primary care initiatives e.g. new models of care
- accreditation planning—help general practices to undertake accreditation for the first time, or assist those undergoing re-accreditation
- workforce development—plan and implement workforce development and training activities e.g. webinars and networking opportunities.
General Practice Liaison Officers (GPLO)
A partnership between Metro North Health & Brisbane North PHN
The GPLOs are an experienced team of GPs who bring their unique insights to improving system integration between hospital and primary care services.
GPLO activities
GPLO activities include:
- practice visits to support the use of integrated systems including Health Provider Portal, GP referrals and HealthPathways
- working to improve discharge from hospital and clinical handover
- providing primary care advice to key working groups and contributing to the development of pathways of care, state-wide referral guidelines and action plans
- designing and implementing shared care models
- providing GPs with regular communications through the PHN’s monthly newsletter
- leading GP education events.
Contact GPLO
For more information or to provide feedback contact the General Practice Liaison Officer team via the contact us page.
