Queensland Health Provider Portal (The Viewer)

What is The Viewer? 

With read-only access, the Viewer allows practitioners to securely review public hospital information including appointment records, radiology and laboratory results, treatment and discharge summaries, demographic, and medication details all in one place. 

Eligible Queensland medical practitioners, specialists, nurses, midwives, paramedics, pharmacists and optometrists are eligible to register for secure online access to their patients’ public hospital information. 

Clinical benefits include:  

• support health professions to make informed medical decisions about patient care  
• provides real-time access to Queensland Health medical information  
• reduces duplication of diagnostic testing  
• helps ensure more consistent, timely, and coordinated care.

For training and education, please visit our general practice training and education page.

For technical support please call 1300 478 439 (available 24 hours a day) or email connectingqld@health.qld.gov.au. 

QGov to Queensland Digital Identity (QDI) transition

In early 2025, the Queensland Government will decommission the QGov digital identity system and begin using the Queensland Digital Identity (QDI) system in its place. This will impact health practitioners accessing the Queensland Health Provider Portal (The Viewer).  

Depending on your individual circumstances, at transition your QGov account may be converted into a QDI. Should this occur, you may need to verify your identity using government-issued credentials next time you try to access a Queensland Government online service in order to secure your QDI and meet the security requirements of the service you wish to access. 

To ensure that the health practitioners within your practice are adequately prepared for the transition scheduled for early 2025, please review details of the change schedule online.