Queensland Health Provider Portal (The Viewer)

Access your patient’s clinical public hospital records via a secure online portal.

What is The Viewer?

With read-only access, the Viewer allows practitioners to securely review public hospital information including appointment records, radiology and laboratory results, treatment and discharge summaries, demographic, and medication details all in one place.

Eligible Queensland medical practitioners, specialists, nurses, midwives, paramedics, pharmacists and optometrists are eligible to register for secure online access to their patients’ public hospital information.

Clinical benefits include:

support health professions to make informed medical decisions about patient care
provides real-time access to Queensland Health medical information
reduces duplication of diagnostic testing
helps ensure more consistent, timely, and coordinated care.

For training and education, please visit our general practice training and education page.

For technical support please call 1300 478 439 (available 24 hours a day) or email connectingqld@health.qld.gov.au.

QGov to Queensland Digital Identity (QDI) transition

The Queensland Government has decommissioned the QGov digital identity system and has begun using the Queensland Digital Identity (QDI) system. This will impact health practitioners accessing the Queensland Health Provider Portal (The Viewer).

Depending on your individual circumstances, at transition your QGov account may be converted into a QDI. Should this occur, you may need to verify your identity using government-issued credentials next time you try to access a Queensland Government online service in order to secure your QDI and meet the security requirements of the service you wish to access.

To ensure that the health practitioners within your practice are supported through this change, please view the following resources: