Practice Ownership and Business Management

Establish, manage and enhance your practice using the RACGP General Practice Business Toolkit. 

Opening a new general practice

Setting up a new medical practice is not an easy task. Business development and practice management are integral when embarking on such a venture. 

View the RACGP general practice toolkit takes you through the initial decisions and planning that will help you establish your new business. 

If you are thinking of opening or have recently opened a general practice in the Brisbane North region, our team are able to provide information & support to new practices. Please complete the general practice information form and email it to our practice support team.

Closing a general practice

Understanding how to change your business ownership, whether you are closing, merging, relocating or selling your practice is important. There are several considerations that need to be thought through and planned for across these various circumstances.

View the RACGP changes to your practice guide for more information. 

If your general practice in the Brisbane North region is changing ownership, relocating, merging or closing, please advise our practice support team.

Handling feedback and complaints

We know that negative feedback or complaints can be stressful for practitioners. 

Developed by AHPRA, this checklist aims to help practitioners effectively handle feedback and complaints when they are first made directly to the health provider and may also be relevant to those who have a role in establishing and maintaining complaints systems and processes. AHPRA also provides support for practitioners involved in a complaint process.