Electronic Discharge Summaries to GPs from some Emergency Departments & Minor Injury & Illness Clinics are changing from 4 August.

The Transfer of Care Information (ToCI) Project strengthens Clinical Handover communications (such as ED discharge summaries) from Queensland Health to community care providers. The new Clinical Handover communications will align with the Australian Commission on Safety and Quality in Healthcare - National Guidelines for Presentation of Electronic Discharge Summaries  

What and When does this start? 

From 4 August 2026, GPs will receive the new format Clinical Handover document from Caboolture & Redcliffe Emergency Departments and Caboolture, Bribie Island and Kallangur Minor Injury and Illness Clinics).  

What you need to do now? 

To facilitate direct electronic delivery of this Clinical Handover document please ensure the following: 

1. Each individual GP’s details must be listed in your practice’s entry in the Queensland Health Secure Transfer Services (STS) Address Book. Please confirm this with your practice manager whether this is up to date for you. A practice manager can complete STS AddressBook form here.
2. Your patient must nominate you as their Primary Care Provider (GP) when attending any Queensland Health facility.   

How will Clinical Handover (discharge summaries) document change? 

• ED discharge summaries will be titled “Clinical Handover” rather than ED discharge summary or statement of attendance and will have more structured headings. Please familiarise yourself with an example of the new discharge summary here. [link to PDF Example of discharge summary]
• Standardised Headings including Diagnosis, Advice to GP & Health Professional, Clinical Summary & Information Provided to Patient.
• New headings:
• Tests Awaiting Results- This section a list of results still pending at time of discharge.
• Medication section- Please note changes to medications may appear under the medication heading. NOTE: Medication information may also be provided under the ‘Clinical Summary’, ‘Advice to GP or Health Professional’ or ‘Information Provided to Patient’ sections. 

View an example of the new format.

How to report missing or unclear information? 

We encourage GPs to provide feedback or report missing or unclear information in these clinical handover documents to the Metro North GP Liaison Unit via patient deidentified email to mngplo@health.qld.gov.au .