01/09/24 | Announcements

NEW standardised accreditation certificate numbers

As of 1 September 2024, all general practices across Australia will receive a new style of accreditation certificate with an unique accreditation certificate number, when becoming accredited or re-accredited.

Led by the Australian Commission on Safety and Quality in Health Care (the Commission), in collaboration with the Department of Health and Aged Care (the Department) to enhance consistency across the National General Practice Accreditation (NGPA) Scheme awhile allowing for easier verification of a general practice’s accreditation status.

The move to a standardised certificate with a unique certificate number is driven by the need for a more unified approach to accreditation across all general practices in Australia. Historically, variations in certificate formats and accreditation numbers have posed challenges for practices, accrediting bodies, and regulatory agencies alike. In response, the Department has called for a consistent accreditation certificate number to be allocated to all practices currently accredited under the NGPA Scheme.

This change supports NGPA Scheme accreditation and to enable Services Australia to enable the verification of a general practice’s accreditation status using the Organisation Register of MyMedicare (the Register). By implementing a standardised certificate format and an easily identifiable and consistent accreditation number, the Department aims to ensure that a practice’s accreditation status is easily verifiable by Services Australia and other relevant bodies. This initiative is a step towards enhancing the transparency and reliability of the accreditation process, thereby supporting the ongoing improvement of healthcare quality in Australia.

Practices registered with MyMedicare, will need to update the accreditation certificate number on the ‘Organisation Register’ of MyMedicare. 


How to update the accreditation certificate number on the 'organisation record'

This process will need to be completed by an authorised person i.e owner/director or practice manager depending on HPOS delegations 

  1. Log into PRODA
  2. Select ‘Go to service’ on HPOS tile
  3. Proceed on behalf of the organisation 
  4. Select the ‘Organisation Register’ tile
  5. Select the Associated Sites tab and select the Practice ID (Blue Hyperlink)
  6. Select the Accreditation tab – Your current accreditation should be listed here
  7. Select ‘Amend’ on the right hand side of your accreditation listing 
  8. Update the accreditation certificate number and select ‘submit’
  9. Scroll all the way to the bottom of the page and select ‘save’

Contact Practice Support

Monday to Friday from 8.00 am to 4.00 pm 
Phone:07 3490 3495   

Email us